Contact Katana Help Desk

Get in touch for expert help with computer and networking issues. We're here to resolve your tech challenges efficiently by remote controlling your computer. There is not much that we have not seen before. We value your privacy and just resolve your issue as fast as possible.

Pricing

40 dollars a half hour in US funds for remote support is our minimum charge where we use remote administration software to connect to your computer and asses your issue. Before we begin, we will send you a link to pay our $40 dollar US fund assessment fee for a half hour of our time and then connect to your pc once the payment has cleared. After the assessment, we will give you a rough estimate and explain next steps so you can decide if you want to continue, and we will send another payment link for the same amount every half hour while we resolve your issue.

Email support technical support questions are $30 dollars in US funds per a specific question. Questions like how do I fix my monitor or slow app are considered too general and do not apply. We will send you a link to pay our fee and then send the response to your question once the payment has cleared.

support@katanahelpdesk.com

All major credit cards, bank transfers and paypal accepted